Table of Content
2. Information We Collect
We may collect and process the following types of personal information, including but not limited to:
a) Details you provide during account registration or through other submissions on the Website or via email, such as your full name, date of birth, email address, and phone number.
b) Communications with us through the Website, email, live chat, or other channels.
c) Your complete transaction history for your Player Account, whether conducted through the Website or other communication methods.
d) Login details, including traffic data, GeoIP location, browser or device information, weblogs, activity logs, and other system-recorded traffic data.
e) Documentation requested to verify your account, process deposits or withdrawals, or conduct anti-fraud checks, such as passport copies, payment receipts, or bank statements, as required by us or applicable laws.
3. How We Use Your Information
We process your personal information to provide our services effectively. Specifically, we use your data for the following purposes:
a) Handling your bets and transactions, including processing payments via credit cards or online payment platforms.
b) Delivering the gaming services you request from our Website.
c) Offering customer support, including assistance with account setup and management.
d) Conducting identity and verification checks as needed.
e) Sending promotional offers or marketing materials from us or our selected partners, but only if you have explicitly consented to receive such communications.
f) Monitoring transactions to prevent fraud, abuse of terms, money laundering, or other illegal or irregular activities.
You may opt out of receiving marketing materials at any time by adjusting your Player Account settings or contacting our customer support team at support@casinospicyjackpots.com.
4. Collection of Personal Information
We will not collect your personal information without your knowledge. However, we may automatically gather certain data when you interact with our services, based on your usage of the Website or communications with us.
5. Sharing Information with Affiliates
We may share the information you provide with entities within our corporate group, including parent companies, their parent entities, subsidiaries, and other business partners with whom we have formal agreements. Your data may be processed by SpicyJackpots or another entity in our group, potentially using third-party services to meet processing requirements.
6. Disclosure to Third Parties
We do not sell or lease your personal information to third parties.
7. Data Retention
As outlined in our Terms and Conditions, both you and the Casino may choose to close your Player Account at any time. Upon closure, we will retain your personal data for the duration required by law. This data will only be used if requested by competent authorities for inquiries related to financial records, fraud, money laundering, or other illegal activities.
8. Data Security
We are committed to protecting your personal information and adhering to strict legal standards for data protection in managing your Player Account. We follow best practices and applicable regulations to safeguard your privacy and ensure the security of the data you provide. We take all reasonable measures to keep your information safe.
9. Cookie Policy
When you visit our Website, our system automatically collects data about your visit, such as your browser type, IP address, and referring website. This collection may occur in collaboration with our platform providers or partners, who may provide us with aggregated demographic or usage data about our visitors. We do not use this automatically collected data to identify you personally unless you provide additional consent.
We use cookies and similar tracking technologies to gather this information. Cookies are small text files stored on your device when you access our Website. They serve various purposes, including:
- Required Cookies: Enable core Website functionality, such as accessing secure areas.
- Functional Cookies: Allow us to analyze your usage and preferences (e.g., language or region settings) to provide a personalized experience.
- Advertising Cookies: Help us assess the effectiveness of our marketing efforts by tracking visits and registrations. These cookies, provided by our partners, collect site visit data but do not include personal details like your name or email unless gathered through other sources by the providers, whose privacy policies apply.
We also work with third-party service providers who set cookies to support services like improving user experience, analyzing Website performance, and evaluating marketing campaigns.
Most browsers accept cookies by default, but you can modify your browser settings to block or delete cookies. Be aware that blocking or deleting cookies may limit your ability to use certain features of our Website. We recommend keeping cookies enabled for the best experience.